ESCO Sponsored Patient Reminder Programs

Notifying your patients when it’s time for ESCO Insurance Coverage couldn’t be easier; with Reminder Care, we do the work for you. And, at no cost to you.

ESCO offers several NO COST options to stay in contact with patients; reminding them when their manufacturer warranty is set to expire. By using patient information you provide, ESCO sends letters to notify those patients that their current warranty coverage is expiring. This notice includes an offer for ESCO coverage. It’s perfect for hearing aids without coverage but still have a year or two of life left in them. All notifications are sent before the warranty expires, so there’s no gap in coverage.

Classic Reminder Care

ESCO’s Classic Reminder Care program is an easy way to alert patients of their expiring warranty. At the time of sale, you decide which patients receive Reminder Care materials, items like ESCO supplied brochures and reminder care registration cards. Near time of warranty expiration ESCO notifies each registered patient with a letter that includes coverage options, cost of a policy, and an official ESCO offer.

ESCO will provide your office monthly updates of any patients who have expiring warranties. For each patient who purchases coverage you will receive a notification card for their file. Patient data is managed on ESCO’s portal and available to your office at all times.


Custom Reminder Care

Reminder Care, but with your Brand ID

Similar to Classic Reminder Care, however the ESCO Custom Reminder Care program uses a customized letter to notify patients of an expiring warranty. These letters are tailored to your requirements by including a four-color logo, specific office and staff information, and provider credentials, helping to ensure brand consistency for your practice.

Patient data for this program is conveniently managed on ESCO’s portal and available to your office at all times.

Why practitioners participate in our program.
You’re busy; let us take this off your plate. We will notify your patients when their manufacturer warranty is expiring, giving you one less thing to worry about.

A NO COST retention marketing strategy.
This customized strategy is designed to help keep patients loyal to your practice.

Which program makes sense for your practice?
You have a way of doing business. Let’s start a conversation and determine which program fits your needs.

Your data is secure.
ESCO uses a secure, encrypted file transfer method for the transmission of patient data. Patient data is not used or shared for any other purpose.

Marketing Collateral.
ESCO has marketing collateral for each of these Reminder Care programs. When you enroll in the program, we will send you these items. More are available anytime.

What OMS systems can we work with?
ESCO works with the major Office Management Software systems in the industry to make the data sharing process for these programs as convenient as possible.

How will I know if my patient takes out an ESCO policy?
Two things happen when a patient takes out an ESCO policy:

  1. You will receive an ESCO registration card for your files. Registration cards verify the coverage type, specific aid information and the policy effective dates. This information can be verified on your ESCO portal, at
  2. Your patient will receive a copy of their ESCO policy in the mail within 1-2 weeks of taking out ESCO coverage.

Ensure your patients are covered, partner with ESCO today
— Call 1-800-992-3726 to speak with our team.

Concerned your office may have patients without coverage?

ESCO Extended Coverage Program

ESCO can help notify a larger group of patients that their warranty has expired, especially those who have a gap in coverage.

If you’re using one of ESCO’s Reminder Care programs, our Extended Coverage program provides a crucial third option.

Like Reminder Care, the Extended Coverage Program uses a customized letter to notify patients of warranty expiration. However, patients notified by this program have a device already out of warranty. Whether that expiration date was last week or last year, any patient without coverage can, and should, be targeted. Tailored in a similar way to Custom Reminder Care, the letters include your office’s brand information, as well as an official offer from ESCO. We develop this program with you, to establish the best notification process, the number of patients to be mailed, and the type of message to be promoted. Not just another letter, this program was developed to be used as a tool for your high touchpoint retention program.

Want to know if this program is right for your office?
Call 1-800-992-3726